Admissions
From a first phone call to a settled new home.
We've admitted residents to Barchester Tower for more than two decades. The process below is the shape of what to expect — but every admission is built around a particular person and the people who love them.
1 · A first phone call
A ten-minute conversation, usually with a family member, to understand whether Barchester Tower is the right kind of home for the person being cared for. We listen more than we talk.
2 · A visit, at your pace
We invite families to come and walk through the house and gardens. The future resident is welcome too if they would like. There is no pressure to decide on the day — most families visit two or three times.
3 · A care needs assessment
Before any move, our manager carries out a needs assessment — usually in the future resident's current home or hospital. We ask about routines, preferences, dementia history, medical care, and the small things that matter to a good day.
4 · A care plan, agreed with you
We write the care plan together with the family. It sets out how we will support daily living, dementia-related care, medication, and the bits that are not strictly clinical but matter most — favourite foods, music, the shape of the morning.
5 · A gentle settling-in
First weeks are taken slowly. Familiar belongings come too. Family visits are encouraged at any time. Settling-in is a deliberately careful process — particularly for residents living with dementia, where small disruptions can feel large.
Begin an admission
Send us a short note — we'll ring you back.
Tell us a little about the person you're looking for care for, and roughly when you're hoping to make a decision. We reply within one working day.
If today is one of the harder days, ring us instead —01580 715518.